Legal Terms for Wallets and Access
Our Legal notice sets the conditions for opening, using and maintaining an account. You provide accurate account details, keep your login details private and complete any phone or identity check requested before access or a withdrawal can proceed. Wallet activity through DANA, OVO, GoPay and QRIS
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is connected to the account information you submit, so a mismatch can pause a status check until we can confirm the record. Bank transfer and virtual account activity follows the same account matching principle. Where local law permits, we make the relevant policy wording available before
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you continue. Access depends on local law, your location and the account checks required for the request. If a rule changes or a clause is unclear, use our account help route rather than relying on a third-party explanation.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
